Privacy Policy

Last Updated: April 15, 2026

Air King Heating & Cooling Inc. (“Air King,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, contact us, or use our services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly
When you contact us, request a quote, schedule service, or fill out a form, you may provide:

Name

Phone number

Email address

Service address and billing address

Details about your property or HVAC system

Preferred appointment dates and times

Any other information you choose to share in a message

Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:

IP address

Browser type and version

Device type

Pages visited and time spent on our site

Referring website or ad source

We may use cookies or similar technologies to help operate and improve our website. You can usually control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries, quote requests, and service calls

Schedule and manage appointments

Provide, maintain, and improve our HVAC services and customer experience

Send service reminders, follow‑ups, and updates related to your appointments

Process payments and manage billing (if applicable)

Send promotional messages or special offers (where permitted by law and your preferences)

Analyze website traffic and marketing performance

Comply with legal obligations and protect our rights and the safety of our customers and team

3. How We Share Your Information

We do not sell your personal information.

We may share your information in the following limited situations:

Service providers: With trusted third‑party vendors who help us operate our business (for example: scheduling tools, email or SMS providers, payment processors, or marketing platforms). These parties are only allowed to use your information as needed to provide services to us.

Legal and safety reasons: When required by law, regulation, legal process, or governmental request, or when we believe it is necessary to protect our rights, property, safety, or that of our customers or the public.

Business transfers: In connection with a merger, sale, or transfer of some or all of our business assets, your information may be transferred as part of that transaction.

4. How We Protect Your Information

We use reasonable physical, technical, and administrative safeguards to protect the personal information we collect against loss, misuse, and unauthorized access or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

5. Your Choices and Right

Depending on your location and applicable law, you may have rights regarding your personal information, such as:

Accessing the personal information we hold about you

Requesting corrections or updates to inaccurate information

Requesting deletion of certain information, subject to legal and operational requirements

Opting out of marketing emails or texts

Opting Out of Marketing
If you no longer wish to receive promotional emails or texts from us, you can:

Follow the “unsubscribe” or opt‑out instructions in the message, or

Contact us using the details in the “Contact Us” section below.

We may still send you non‑marketing messages related to active or past services (such as appointment reminders, invoices, or service updates).

6. Third‑Party Websites and Links

Our website may contain links to third‑party websites, tools, or platforms (for example, review sites, financing partners, or social media pages). We are not responsible for the privacy practices or content of those third‑party sites. We encourage you to review their privacy policies before providing personal information.

7. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it as required by law.

8. Data Retention

We retain your personal information only for as long as reasonably necessary to:

Provide our services to you

Maintain business records for legitimate purposes

Comply with legal, tax, and regulatory requirements

When information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes means you accept the updated policy.